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PAP Resupply Program

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Changing Your PAP Supplies Regularly Keeps You Healthy!

Why It Matters: 

Staying consistent with your therapy is one of the most important things you can do for your health. Replacing your supplies regularly helps:

  • Keep your therapy effective by preventing air leaks and maintaining proper pressure.

  • Reduce the risk of illness by avoiding bacteria buildup in masks, tubing, and filters.

  • Improve comfort, so you’re more likely to use your equipment every night


Regular replacement of your disposable CPAP supplies is critical to the success of your sleep therapy and to waking up refreshed every day. Daily cleaning is necessary, but after a short time, these disposable supplies lose their ability to be cleaned, resulting in bacteria buildup, stiffness of flexible silicone mask seals and clogged filters. It is so important that your insurance will most likely cover these items.*

 

IconsBacteria Buildup

When you have heat and moisture, you have Bacteria. The amount of bacteria increases with age, so the older the mask and tubing, the more bacteria in the mask, the tubing, and potentially, in You.

 

Cushions Lose Their Seal Over Time

Most masks are made of plastic and silicone, and the headgear is made of neoprene. All of these materials begin to break down with age and frequent use.

 

Dirty Filters Damage CPAP Machines

Filters need to be replaced on a regular schedule. If dust and other contaminants build-up, they cause the CPAP machine to over-heat, and in time, damage the motor.

 


 

Recommended Replacement Schedule

Recommended Replacement Schedule


Resupply Requirements

 

Medical Service Company is required to obtain renewal documentation in order to continue to provide your supplies. To prevent any service disruption, it is imperative you complete the following items on an annual basis:

 

 

A follow-up visit with the doctor treating you for sleep therapy

 

 

Obtain a renewal prescription

 

 


 

Rapid Reorder Makes It Easy!

How it Works:

  • 14 days before you're eligible to reorder, you’ll get a text and/or email with a secure link.
  • Click the green “Place My Order” button.
  • You’ll be asked to enter your date of birth in this format: MM/DD/YYYY (Be sure to include the slashes to prevent you from getting an error message)
  • Fill out the quick form to let us know which supplies you need. (If you need to make changes to your supplies or do not see your item listed, please contact us)
  • Your order will be processed and shipped directly to you.
  • Yearly follow-up visit with your physician and a renewal prescription is needed to continue providing supplies.
  • Upon receipt of your order, please verify that all items are correct. If your order is incorrect or missing supplies, please contact us immediately at 800-824-1400, option 4, then 3
  • If your doctor prescribes a different type of mask, please contact us so we can update your account. Mask changes can’t be made through Rapid Reorder.

Need A Different Option?

If you have questions or Rapid Reorder doesn’t work for you, we offer alternative options to fit most patients' needs—just give us a call and we’ll find what works best for you

Add Medical Service Company to your contacts by scanning the QR code: 

 

 

Call 800‑824‑1400, then press Option 4, followed by Option 3 or Contact us for more information!

* You will be responsible for insurance co-pay and deductible amounts as required by your policy.   

** Medicare and Medicare Advantage plans are not eligible for the Scheduled Shipping program.