Position Overview:
Responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area.

Responsibilities & Duties:
Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicates with the Dispatch Coordinator on the completion of each stop.

Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.

Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.

Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.

Performs daily maintenance on assigned vehicle.

Performs other duties as assigned.

Qualifications:

Education:
Graduate of an accredited high school or GED equivalence.

Experience/Knowledge/Skills/Physical Requirements:
• Minimum of one year of HME delivery experience with knowledge of delivery area.
• Be at least 21 years of age with an excellent driving record.
• Excellent communication and customer relation skills.
• Excellent interpersonal and organizational skills (a team player).
• Clean and neat in personal appearance.
• Good physical condition with ability to lift 100 pounds.